The Transition Team will address the following elements:
* Process flow for each function to confirm process elements
* Local market requirements (including site visits if needed)
* Electronic interface
* Software enhancements
* Operational procedures (developing SOPs)
* Service standards (establishing metrics)+
* Measurement of service & compliance standards
The investment TOLOGISTICS has made to provide “transition expertise” to our new customers has many significant benefits:
* Our handoff from Sales to Account Management is seamless
* The transition period is reduced and we also consistently see a reduction in transition related expenses because duplicate efforts due to poor communication/planning are eliminated.
* The tasks, their owners and support resources are identified early. Their timelines are clear and measurable.